Today a woman came in to buy some networking equipment. She wasn’t sure what she needed but she gave me a very long very detailed account of what equipment she had and what she wanted to do. Essentially she wanted to make her desktop computer wirelessly connect to the internet. At this point in the [...]
They usually call this the “Silly Season” for a reason and I think I just found out why. A customer brought a brand spanking new shiny PC off me with Windows 7. All went well and even assisted him in the install. Unit….. the dreaded E-mail. Asking the customer what his email account is, his [...]
Yes it is true. Printers cannot print via a telephone line plugged into your Modem to your fax/printer. You may need a USB or Ethernet cable to print. Or possibly wireless or bluetooth for the brave people. As this loveley lady found out that having a phone line cable connecting her PC to her fax [...]
#5. Vista Serial number on your new machine will not work for office 2007. #4. Wireless netorking on laptops work best when wireless switch powered on. #3. Virus and spyware infection is not covered by warranty. #2. Win antispyware 2007 is not endoursed by Microsoft. #1. You do not have to plug in DVI and VGA [...]
A tiny little customer just came to me and was having trouble playing her video game on the DS. No matter how hard she tried she just couldnt progress far enough in Vet Hospital to award herself a horse. I told her that due to the busy christmas schedule we didnt have time to play [...]
A customer just called to ask how to do a System recovery, I explained it to him and then stressed to him that he should leave his AC Adapter plugged in during this process.
Had a customer come into store say his new camera is broken as the live prievew does not show. I then decided to show him the button that turns the display on/off, as it was set to off. “Why dont they tell you these things”, was his response. I shook my head and said that [...]
I have just explained to the fourth customer in just as many days that the reason their ipod isnt turning on is because the switch is set to off.
A Customer just came in saying that he could not get a menu up on his new Sansa MP3 player. I showed him how to remove the protective screen cover that has the sansa logo on it, then I sent him on his way.
Makes you wonder why they publish instruction manual when there are tehnicians to tell them that their phone need 2 batteries in it to work.
