An old man has been coming in every few days and quizzing me on why his DVD burner is burning so slow. I’ve already exchanged three different DVD burners for him just to prove a point, but he has been convinced that each one is faulty, as they aren’t burning as fast as his older [...]
I was talking to someone at a support centre today, I deal with this company quite a bit so they have my information on file, yet every time I call they make sure to verify my details are correct. Today the girl said, “And can I just verify your phone number is 1,2,3,4,5,6,7,8?” There was [...]
Had a customer call me after his ISP and Software manufacturer of a particular program couldn’t help him. To cut a long story short he just needed to click the “NEXT” button to proceed but was too afraid to do it. For a second there I thought he was going to have to bring his [...]
A woman came in this morning, horribly flustered and not thinking clearly. She talked a lot and rarely let me get a word in, so I let her ramble on for a while. What I was able to take away from the conversation were the following points, -Shes bogan -Shes downloaded spyware/malware and probably viruses [...]
