An old man has been coming in every few days and quizzing me on why his DVD burner is burning so slow.  I’ve already exchanged three different DVD burners for him just to prove a point, but he has been convinced that each one is faulty, as they aren’t burning as fast as his older drive.

This back and forth between the customer and I has been going on for weeks, until today, a breakthrough in the case.

He wasn’t aware that you can adjust the speed of the burner and had it set to a slower speed.