Doubly Disappointed Dumbtrucker.

A woman came to me a few weeks ago. Her laptop wasn’t turning on.
She wasn’t sure if it was under warranty or whether she even bought it from us to begin with, but I had a quick look anyway. It wasn’t the power adapter, it was a fault inside her laptop and had to be sent away for repair, but she would need her invoice details.

She said she would find her invoice and come back, then asked,
“It wouldn’t be the battery would it?”
And I replied in no uncertain terms,
“No, its definitely not your battery.”

Today she came back to me with her invoice.

She was a little disappointed that she bought a new battery and it didn’t fix her notebook.

I was a little disappointed that she didn’t listen to me in the first place.

Ask no questions, hear no stupid answers.

I was trying to sell a woman a digital camera. She seemed to have a fair idea of what she wanted as she had brought with her a list of models. Price didn’t seem to be a problem but she wouldn’t tell me what sort of features she was looking for other than HD Movie recording.

Every camera I tried to show her, “Does it do HD movies?”

So I narrowed it down to the select few cameras that do HD Movie recording. Again she reiterated to me, as though she hadn’t made the point clear enough, “Do all of these cameras you have shown me do HD movie recording?”

And I had to ask, “If you are so serious about video recording, I would suggest buying a video camera, not a still camera. Is there any reason you DON’T want a video camera?”

Her reply, “I don’t plan on recording any videos, but If I’m going to buy a camera I want to make sure it does HD movies.”

She left after jotting down all the models we had, which do HD movie recording. They ranged in price from $200 up to $800. None of the other features mattered to her, she just wanted good quality movies, even though she admitted she had no plans to do any video recording.

I was dumbfounded. I had actually found dumb.

How to break glass and alienate people.

A customer who bought a laptop a week ago is very upset because, somehow, the screen has become shattered and broken.

It is her daughters laptop and of course her daughter swears it wasn’t dropped or stepped on.

The customer asks, “As a technician, is there any way this screen could have broken without physical damage?”

My reply, “There is one way.”

“Really? HOW?” She enquires.

“You can introduce a sudden change of temperature by exposing it to freezing cold temperatures and then heating it up very quickly. This will cause it to shatter. But I’m pretty sure your daughter wouldn’t have been exposed to sub zero temperatures, not in this climate.”

Customer considers for a moment, “Yes, I suppose thats true.”

I’m very certain she didn’t realize I was taking the piss out of her.

The faces have been left blank to protect the innocent.

In 300 metres, take the next left and blow it out your arse.

Today a woman told me she needs her GPS fixed on the spot because she runs a Dog Grooming Business. Maybe I’m losing my grip with reality, but i’m sure I remember a time when Dogs were groomed and GPS didnt even exist. There were well maintained Bichon Frise Poodles before Sputnik even circled the earth in 1957.

She isn’t the first person to break down and cry at the prospect of being without a GPS system. A few years ago a foreign taxi driver swore at me for three minutes straight. His sentences weren’t even well constructed, he just strung together a series of swear words glued together with foreign words.  For someone who works in the IT industry its sad that I find it so disgraceful how much society relies on technology.  Sometimes technology can’t make it simple enough.
A few weeks ago, a man tried to get a full refund on his GPS because, despite the unit having 250,000 points of interest pre loaded, there weren’t enough Points of interest in his area.  And even though he knew where everything in his local area was, since he had lived there for 20 years, he still demanded a refund.

The second worse case I ever handled, was a man who wanted a full refund on his GPS because when he arrived at his destination, the unit had put him on the wrong side of the street.  He argued for forty-five minutes that it was too much of an inconvenience for him to find his destination on the other side of the road, “Why did the chicken cross the road? Because his GPS fucking told him to go there!”

But by far, the worst case of GPS abuse I have ever had to waste my time on, was the middle aged woman, who exchanged three different GPS systems, against my recomendation, because she wanted a unit that would tell her if she was going over the speed limit.  I argued with her that if she can’t see the speed signs she shouldn’t be driving on the road. If she can’t judge the speed she is traveling, she shouldn’t be no the road.  If a middle aged, mature and sensible person needs to rely on a GPS unit to tell them where they should be driving and how fast they should be driving, they are a menace on the streets and in my opinion, are more dangerous than any teenage driver.

The conversation went downhill, but this is how it started…

The dietary needs of our customers differ from our own.

Found this inside a customers computer.

I couldn’t find the rest of the body to go with that leg.  Presumably the customer already ate it.

Numb to Dumb.

I sent a customers camera away in January and was told by the repair agent it was going to take a few weeks to get the parts in. After a month of being given the runaround I asked to have the camera replaced. Request Denied.  Finally the parts arrived and they said it would be another week.

A week later the camera still wasn’t back. So I pounded my chest until they said they would get it back to me.  Today, true to their word, the repair agent had someone hand deliver the camera to me.  It took seven weeks to get this camera repaired.

Now I know why it took so long.

The following parts were replaced:

-Main PCB

-Battery Contacts

-Shutter Release Unit

-Flash PCB

-CCD

-Lens

-Front Cover

-Rear Cover

-LCD

Then the unit was tested.

The only thing they didn’t replace was the wrist strap and the battery.  Yet they still wouldn’t replace the unit when I asked them to.

Dial Up, nesting ground for the pest since…. ADSL

Yes sir, I’ve found the cause of your problem.  Spiders have nested on your Dial Up Modem. Id say they’ve been there since ’96.

The internet, sometimes it fucks up

Bogan, defn. A fascinating beast. The majority of the species are hideously repugnant and unintelligent, and yet they manage to breed in ever-increasing numbers and populate an area known as the outer west.

You always get a good enough warning when a Bogan is about to enter the shop because their teeth enter about two minutes before them.  Today, I helped this guy…

…but his wife did most of the talking. One day scientists will create a formula to showing correlation between the length of a bogans mullet and how dumb they sound when they talk.

When I asked what was wrong with this guys laptop, his wife replied, in normal everyday vernacular,

“Sometimes the internet fucks up.”

This seems like a reasonable fault description for a bogan.  She then explained that, “She don’t know much about computers and shit.”

So I compiled this list of things she probably also doesn’t know about.

1) Proper English

2) Personal Hygene

3) The dangers of inbreeding

4) Her real Dad’s name

If you haven’t tried for ten minutes, then you haven’t tried.

Im always impressed by the numbers of people who put in a CD.

It doesn’t autoplay, and rather than go to ‘My Computer’ and right click the CD icon, they will bring their entire Computer system to me to install Office for them.

You will never see a mouse cursor tremble in fear because you are about to push the wrong button.

This happens a lot

You honestly wouldn’t believe how often this scenario occurs each week.

Phone rings. I answer

Cust: Hello, my printer won’t work

Me: Ok, what seems to be the problem?

Cust: I don’t know.

Me: Well, roughly, you don’t need to be precise.

Cust: I told you, I don’t know

Me: What kind of printer do you have?

Cust: I don’t know.

Me: I can’t help you.

Cust: Why not?

Me: Because you havent been able to answer any of my questions.

Australia Day; a brief history

I always told myself that dumbtruck.net would not be a Soap Box for my rantings, but this is different, its Australia Day!

Let me start by saying I will be at work tomorrow, Australia Day.  This means my boss is either a Jew or a Nazi and I haven’t decided which one.  But I still plan to spin this rant on a positive note.  Let me list some reasons why Australia is the best.

We have some of the best mutha fuckin cyclones in the world.  Cyclone season in North Queensland is like going to Wet n Wild on Acid, and it’s a fucking good thing.

The last earthquake we had was in 1989, and it wasn’t even that bad.

Girt By Sea

The only real natural threat to our country is bush fires, but our land is mutha fucking girt by sea. So we got it covered.

The last massacre shooting we had was over ten years ago, but it happened in Tasmania, so no one cared anyway.  In America and other countries, shootings are standard practice.

In 2002 the world was rocked by what could have been a SARS epidemic. Many thousands died, but Australia didn’t see any threat because we’ve been drinking SARS from a mutha fucking can since 1947.

A can of Sars

There is never any real threat of poverty in Australia as long as there are Asians running our 7/11s, And kebab shops open until 4am.

But what makes Australia the fucking balls is our indifference towards one another.

It all began back in the settlement days, when convicts were kicking ass.  At some point someone would have realised there was a lot of incest going on, and he was like, lets get rid of these incest’s.  So they marched them south to this pointy part of Australia, which would be called Spazmania. Until some spack spelt it wrong years later and it became Tasmania.

Tasmania-map

So anyway, the smarter Aussies sent all the tards to Spazmania, back when it was still attached to the mainland, then pointed their dicks into the air and started pissing until there was a body of water between the tards and the legends, this body of water would eventually be called the Bass Strait, named after Barry who was adamant that he wasn’t homosexual.

But as if this weren’t enough, in a move that has been given a name, I can’t remember the name.  It was something from the old days, like when the King would get an assassin to kill someone, and then get an assassin to kill the assassin, so people knew he meant business.  I’d look up the name of it, but I’m too lazy.  So anyway, the ones who pissed on Spazmania, were banished, and were left in a hole called Adelaide so that the people on the East Coast could live in style.  But someone escaped from Adelaide and made Ipswich, unlucky.

This history is the foundation of Australia’s awesomeness and we have only built on it since then.  So please, celebrate your countries legendary history, not by calling in sick tomorrow, but call your boss at 7am and tell him your too fuckin’ maggot to work. Peace.

Im so insecure…

There is a cold sweat on my brow. My heart rate is rising, the doctor told me that in times like this I need to keep calm. Stress isn’t good for my condition. Im trying to relax but I feel like I just erased someone from existance. I may have just altered history. Its possible I just destroyed something that wasn’t physical. Only god should have this power.

Hard drive not hooked up

Then I realize. Woops. I forgot to plug the customers hard drive back in, thats why Windows isn’t booting. LOL

When your customer has a gun, its not worth it.

A cop told me his camera wasn’t turning on.

I put the battery in the right way around, turned it on, and then promised I wouldn’t tell anyone.

He left peacefully.  I don’t like confrontations, especially when they have guns.

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